Services

Adding Devices to Networks

Our technicians specialize in devices that mediate data in a computer network.  We can install or repair network equipment including Intermediate systems or Interworking Units.  This service generally is performed on-site.  Remote service may not be available, and is contingent upon the specific service required.

Computer Back-ups

Our technicians will establish your backup protocol.  Averting headache, data loss, and financial pain are our objectives.  Whether it’s tape or CD, remote or Internet based backup, our team will ensure your valuable information is protected against loss.  This process can be performed remotely and on-site.  In certain remote cases the customer will need to be present to attach peripherals (external hard-drives, external CD components and tape backup equipment).

Computer Training

Our technicians are trained to teach you how to operate your computer system, peripheral device, or network.  Whether it’s how to install a computer program, print documents and photos, send email, or operate a webcam, we can guide you through the step-by-step processes necessary to enjoy your computer. This service is performed on-site and, depending upon your particular setup, remotely.

Custom Built Systems

Our technicians are skilled at engineering custom build computer systems necessary to meet your personal or commercial computing needs.  “One size fits all” systems rarely are what they’re advertised.  We can build your system specific to your requirements.  Don’t know what are your requirements?  Ask us.  We’ll guide you through the maze of confusion.  Our technicians will build your custom computer system on our premises and perform an on-site installation at your residence or office.

Data Recovery

Our technicians are trained to recover data that otherwise may seem lost due to system crash, file corruption, or loss of a backup.  Every effort is made to recover your lost data utilizing specialized tools and software.  If a technician can remotely connect to your system an on-site service call is unnecessary.  However, in most cases a technician will be dispatched to your residence or place of business.  If your data is lost, if your system crashes, it is imperative you contact us as quickly as possible to mitigate the complete loss of data.

Data Transfers

Our technicians have been trained in data transfer.  Whether you are moving information from one system to another, or need to share information with offsite users, our staff can establish a safe and secure method of transferring your important data.  This process can be performed on-site and, in many cases, remotely.  Contact Anderson Computer Service for a free telephone consultation.

Virus Removal & Protection

The annual cost to the US economy as a result of computer viruses is estimated at more than $10,000,000,000. That’s right: Ten Billion Dollars. One thing is absolutely certain: anyone who ever has experienced the devastation wrought by a computer virus, in the absence of virus protection, never again makes that mistake. Once their computer system has been corrupted, the first thing an affected consumer does is purchase anti-virus software. Oftentimes it is a little too late. At Anderson Computer Service we highly recommend our customers purchase their first line of defense, before attack, of virus software.

Anderson Computer Technicians carry an arsenal of virus software and can recommend a particular application best suited for your computer setup. For the consumer who has been affected, and infected by a computer virus, they are encouraged to shut down their computer and not re-boot. Call Anderson Computer Service as quickly as possible. This service is best performed on-site, but contact your Anderson Computer Service technician for a quick analysis of your situation. A remote service call may be possible. Remember: protection is your only line of defense.

E-Mail Configuration

Our technicians are skilled in identifying a variety of email clients and their specific configurations.  Application and web-based email clients can be confusing and frustrating to setup.  Let our experienced staff take the headache out of this necessary method of communication.  This service can be performed on-site and, in many cases, remotely.  Contact Anderson Computer Service for a free analysis of your situation.

Sharing Printers and Files between Computers

Our technicians have installed hundreds of printers, both hard wired and wireless.  New methods of data transfer, including Bluetooth technology, require specific electronic protocols necessary to achieve proper transmittal.  Let our trained technicians take the guesswork out of this complicated process.  This service is performed on-site and remotely.

Installing & Upgrading Hardware

Printers, modems, wireless adapters, video cards… the list goes on.  Improperly installing such a component can not only damage your system, but could void your computer and parts warranty.  We’ve demonstrated again and again that the cost of having computer hardware professionally installed far outweighs the consequences of doing it yourself.  This service is performed on-site.  For external peripherals a remote install may be possible.  Contact Anderson Computer Service for a telephone consultation.

Diagnosing & Repairing Hardware Failures

You see it once.  We’ve seen it a hundred times.  Our technicians are trained to recognize, properly identify, and repair system and hardware failures.  We are trained to follow the entire “path” of the failure so that the diagnosis can determine if there exists more than one cause of the hardware failure.  We operate under the philosophy that “you’re only as strong as your weakest link”.   This service is best performed on-site.

Preventing Their Recurrence

Configuring Internet Connections between Internet Service Providers

Our technicians know how to establish Internet connections.  We ensure that your ISP’s (Internet Service Provider) connection protocols are properly configured so that you can soon be “online”.  We also specialize in home and commercial wireless networking.  Ask us!  This service can be performed on-site and remotely.  Call Anderson Computer Service for details on how we quickly can connect you to the Internet!

Configuring & Setting Up New Computers

Our technicians go beyond removing your system and plugging in all the cords.  We test and retest every connection so that when we leave you are assured that your system is operating as the manufacturer advertised.  Best performed on-site at the consumers home or place of business.  In may cases we can remotely configure and set-up your system.  Call today and ask us how!

Operating System Repairs

Our technicians are well schooled in a variety of Operating Systems, and no two are the same.  When your Operating System fails, your whole system is inoperable.  Our technicians will attempt to repair your Operating system through a careful diagnosis process that may include system and software updates.  If a new Operating System is necessary our technicians can describe for you the benefits of different systems.  This service is best performed on-site, especially if your system has completely crashed.  Contact Anderson Computer Service for a free telephone consultation to determine the severity of your operating system malfunction.

Password Recovery

Our technicians carry powerful computer programs that are designed to recover lost passwords.  Your best course of action is to contact Anderson Computer Service as soon as possible after being locked out of your computer, a document, spreadsheet, or any other password protected file.  Attempts to penetrate a password protected computer or file could compromise the integrity of your system, resulting in a loss of important information or complete system failure.  This service can be performed on-site and remotely.

We offer the following Remote Services: *

• Spyware and Virus Removal
• Software Installation
• P.C. Diagnostic

* All clients who need online services must have a valid high speed internet connection.